Q&A

Q: Are you insured and licensed?

A: Yes, of course. We are properly licensed by the Environment Agency to collect and dispose of various types of waste on the territory of London. Our rubbish vehicles and our personnel are fully insured.

Q: What rubbish removals can you organise?

A: We can handle any rubbish removals. We are well equipped and trained to carry out waste clearance jobs of various sizes and nearly every character. Our staff is qualified in executing domestic, garden, office, commercial and industrial waste removals in London. Laurel London takes on junk clearance jobs of any scale – from the collection of one furniture piece or a few boxes of clothes to the clearance of attics, garages, garden sheds and more.

Q: Do I need to provide a detailed description of the waste that has to be collected?

A: You can but it is not a must. When you contact our consultants, you will be asked to give specific information on the type of waste you want to have collected, as well as on its approximate size, weight and quantity. However, we can also send a team of experts to your property to assess the scale and the nature of the job for you. The on-site viewing will be arranged at a day and hour that best suit you.

Q: When will you come to collect my rubbish?

A: That depends on you. We can schedule the appointment at a time of your choosing. Our team works every day of the week, including on weekends and on public holidays. We, at Laurel London also organise same-day junk clearances. If you book us on a short notice, we will fit you into the first available slot that we have. In case you have a busy schedule, we can try and arrange for an after-hour visitation when that is necessary.

Q: What will happen with my rubbish?

A: The waste we collect from your property will be disposed of in the most eco-friendly manner possible. Using our advanced and properly equipped rubbish lorries, we will transport the waste to a designated disposal site and your recyclable items will be sent to a recycling facility. If your unwanted belongings and furniture are in a good condition they will be donated to those in need or to a local charity organisation.

Q: How much will it cost me to use your waste collection services?

A: That depends on the type and amount of junk you want us to remove. Contact our consultants for more information on our pricing policy.